Welcome to Calder View Surgery

WE ARE OPEN - IF YOU NEED AN APPOINTMENT ABOUT SOMETHING OTHER THAN CORONA VIRUS PLEASE GIVE US A RING ON 01924 767266

YOU WILL BE ASSESSED AND AS FAR AS POSSIBLE YOU WILL RECEIVE ADVICE OR CARE ONLINE , OVER THE PHONE OR VIA VIDEO APPOINTMENT

IF  A FACE TO FACE APPOINTMENT IS REQUIRED YOU WILL BE ADVISED WHAT TO DO

PLEASE DO NOT COME DOWN TO SURGERY UNLESS YOU HAVE BEEN ADVISED TO DO SO BY SOME ONE FROM THE PRACTICE TEAM

THIS WILL ENSURE WE CAN CONTINUE TO PROVIDE ESSENTIAL CARE SAFELY

For prescription requests please call us to sign up for Systm 1 online or you can email a prescription request to calderview.patient@nhs.net stating your name, date of birth and exact details of medications you require. If you do not have access to email or the internet if you can at all please ask a family member or friend to do this on your behalf.

Thank you for your co-operation at this time

Due to events and the risk of spread of corona virus please read the information below carefully

If you start with a new cough or fever or lost your sense of taste or smell 

DO NOT ATTEND THE SURGERY OR A&E

If you have mild symptoms you need to self isolate you do not need to inform medical services

If you feel that you cannot cope with your symptoms or are unwell for more than 1 week, or you feel you are getting worse,contact NHS 111 online or by phone if you have no access to the internet

If you turn up at the surgery with these symptoms we have been told to immediately finish the consultation and to send you home to contact 111. Doing this could result in the surgery room been out of action for that day .

FROM 18.3.2020

No patient will be coming to surgery without been triaged by a GP .

If you ring for an appointment our admin team will take details of why you wish to see a gp you will then at some point be rung back by one of the GP's and if necessary they will make you an appointment to be seen.

Please be honest about your symptoms if you are not you are potentially risking the health of all our staff .

If you have not been told you can come into surgery please do not come into the building.

For childhood illnesses please look at www.whenshouldyouworry.com

For advice about whether you should be working and around your employment rights and for more information about COVID 19 visit gov.uk

PLEASE HELP US TO HELP YOU AT THIS VERY DIFFICULT TIME

The Doctors and staff are proud to offer the highest standard of patient centred healthcare. We run many clinics for the management of long term conditions such as asthma and diabetes and offer a wide range of other medical services .

Please take sometime to explore our website which gives you information about our opening times and our staff 

Telephone Number 01924 767266

The Surgery is closed Christmas Day Boxing Day and New Years Day. We are open normally every other day as normal 

Cancellation Line  01924 767264

To Cancel an existing appointment please ring the number shown above leaving your name and details of the appointment you wish to cancel . This line is available 24 hours a day 7 days a week 

Please see Further Information EPS 4 section for changes to the way prescriptions are issued 

Do you know about the NHS App ??

This allows all patients to have access to their information 24 hours a day 7 days  a week 

Order your repeat medications anytime from anywhere

Book amend and cancel GP appointments no need to ring the surgery

Have information about your medication conditions and treatments direct to your phone 

If you would like more information and help to set this up on your phone please ask at reception.

Please see instruction information below for more help. But please be aware you will need to request  information from the surgery to fully set the app up on your phone 

NHS App Set Up Instructions

Routine Evening and Weekend Appointments

Evening and weekend appointments now available run by Curo Health our local GP federation

Patients can now see a local GP for routine appointments on weekday evenings and at weekends.

Pre-bookable and on-the-day appointments are available between 6.30pm and 9.30pm each weekday, with additional slots available on Saturdays from 9am and 4pm and Sundays 9am and 1pm.

 The appointments will be available in Dewsbury Health Centre. 

How to book an evening or weekend appointment

There are ‘pre-bookable’ and ‘on-the-day’ appointments which can be accessed through your own GP practice, or by calling the free NHS 111 phone line out of normal working hours

The practice offers extended hours appointments these are appointments which are outside the time our normal surgery .

SURGERY OPENING TIMES

Reception Desk is open from 8.30 am - 6pm  Monday to Friday

Telephones Available 8am - 6pm  Monday to Friday

To check in for appointments outside these hours use the Check in screen located in reception.

If you are late for your appointment the check in screen does  not allow you to check in please knock on the door. But be aware staff are busy dealing with telephone calls so may take some time to attend to you

In addition to everything you need to know about the practice you will also find a wealth of health-related

information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

We are also advising all our patients that National guidance asks practices to give everyone an accountable GP, this simply means that all patients will have a named GP in their record it does not in anyway mean that you cannot choose to see the GP of your choice when you come to surgery.

We are always looking for new members at our patient participation group, this group meets quarterly and has input into the running of the practice, also supporting the practice when we look to provide new services. Please ask at reception if you would like to get involved .

OUT OF HOURS

Out of hours services are provided by North Kirklees Comissioning Group (NKCCG)from 6.30pm to 8am weekdays and from 6.30pm Fridays to 8am on Mondays.Should you require a Dr urgently within these tims please call 111.

http://northkirkleesccg.nhs.uk

Have you see our In house MSK Practitioner Chris here is the link to the website with your exercises  www.quickphys.co.uk